Increasingly, companies look to office based sales teams to increase their customer portfolio and penetrate new markets. But with around 6,000 call centres employing more than 200,000 staff in South Africa, standing out from the crowd to sell successfully by telephone can be tough! Our one day sales master class focuses on a dynamic sales process to provide your team with a more structured sales approach. This will enable them to develop a more confident mind-set when dealing with client objections and a stronger desire to succeed in sales.
Key learning points:
• Hit your sales targets consistently.
• Achieve a higher conversion rates.
• Understand the science behind the sell.
• Gain a clear understanding of a proven sales process.
• Increase your drive and motivation to sell more effectively.
Key learning outcomes:
• Focus on the value of your role – developing sales through proactive calling
• Dismantle mental barriers – create a positive state of mind to build your confidence
• Proactively target the right prospects and customers to generate the best results
• Plan measurable objectives to optimise your selling time
• Apply call structures to ensure every conversation is productive and achieves its objectives
• Begin calls confidently – involve the customer from the start
The course will benefit both those who are new to telesales, and more established telesales professionals who need to refresh their core skills or who may not have received formal training.
For more information, Please fill in the form below and we will contact you shortly!