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Assertive Communication Skills

Synopsis

Today’s business climate demands quick decisions, immediate action, and positive results. Good communication is key when it comes to excelling in your career. The ability to present your ideas persuasively, respond promptly, and work seamlessly with others is essential to getting your job done. This training course offers practical tools and strategies for improving your verbal communication skills, and your self-esteem. The course is also your guide to becoming a more successful communicator.

Topics & Modules Covered Include:

• Laying the groundwork for becoming an assertive communicator
• Understanding the essentials to assertiveness
• Polishing your unspoken message: Body language and active listening
• Dealing with difficult situations, difficult people, and conflict
• Communicating assertively to negotiate and persuade
• Excelling in meetings and in front of groups
• Assertiveness and leading

Key Learning Outcomes:

Project a communication image that commands respect
• Harness the tools of results-oriented communication
• Handle conflicts, difficult people and confrontation with composure
• Say it with tact
• Use listening skills to your advantage
• Get your point across in meetings and before groups
• Start conversation, build rapport and leave a positive impression

For more information, Please fill in the form below and we will contact you!

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Assertive Communication Skills

Today’s business climate demands quick decisions, immediate action, and positive results. Good communication is key when it comes to excelling in your career. The ability to present your ideas persuasively, respond promptly, and work seamlessly with others is essential to getting your job done. This training course offers practical tools and strategies for improving your verbal communication skills, and your self-esteem. The course is also your guide to becoming a more successful communicator.

Topics & Modules Covered Include:

• Laying the groundwork for becoming an assertive communicator
• Understanding the essentials to assertiveness
• Polishing your unspoken message: Body language and active listening
• Dealing with difficult situations, difficult people, and conflict
• Communicating assertively to negotiate and persuade
• Excelling in meetings and in front of groups
• Assertiveness and leading

Learning Outcomes:

Project a communication image that commands respect
• Harness the tools of results-oriented communication
• Handle conflicts, difficult people and confrontation with composure
• Say it with tact
• Use listening skills to your advantage
• Get your point across in meetings and before groups
• Start conversation, build rapport and leave a positive impression

For more information, Please fill in the form below and we will contact you!

Please enter your name.
Please enter a message.
Send