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Business Admin NQF 4

Qualification Title: National Certificate: Generic Management
Learning Programme ID: 61595
Duration: 12 Months
Minimum Credits: 140
NQF Level: 4
Entry Requirements: Communication and Maths Literacy NQF Level 3 or Grade 11 Report
Accreditation and Quality Assurance: Services SETA

Programme Synopsis

This learnership programme is designed to improve service delivery in the field of administration across all business sectors. All learners will leave with streamlined ways of providing excellent service delivery.

This Business Administration Services qualification promotes learning progression by enabling the learner to meet service excellence criteria in the administration field by building day-to-day administration abilities as well as overall operational competence.

The intensive 12-month programme offers all corporate and non-commercial sectors the broad knowledge, skills, and competence required in the administration field, as well as promoting access to, mobility within, and progression within education and training. Learners will be armed with teamwork skills, which will improve organisational effectiveness.

Fundamental Modules

Module 1. Introduction to the administration function
Module 2. Business Communication
Module 3. Numeracy Skills
Module 4. Budgeting Skills
Module 5. Stock Control
Module 6. Quality Assurance in the Administrative Environment
Module 7. Record Keeping and Reporting
Module 8. Procurement Administration
Module 9. Business Communication Concepts and Applications
Module 10. Human Resources
Module 11. Reception Skills
Module 12. Financial Skills
Module 13. Project Planning for Success
Module 14. Customer Relations
Module 15. Marketing


Name Skills Junction Phone 072 137 7376 Email
February 12, 2024


Pendoring Office Park 299 Pendoring Road, Blackheath, Johannesburg, 2195