National Certificate: Business Administration Services NQF Level 4
SAQA ID: 61595 | Credits: 140
Quality Assurer: Services SETA
Application Start Date: 03 August 2026
Application End Date: 30 October 2026
Training Delivery Mode: Blended Learning
Learnership Overview
Business Administration Services Learnership offers an opportunity for employers to sponsor employees, unemployed youth or people living with disabilities in a 12-month programme consisting of a series of workshops. Participants will be guided in compiling Portfolios of Evidence (PoEs) based on their workplace experience. These PoEs will be assessed and moderated, and upon being deemed competent, participants will be awarded a National Qualification.
Learnership Scope
This 12-month learnership programme provides knowledge and skills in record-keeping, interpretation of written and spoken texts, business writing, problem-solving, ethics, cultural awareness, self-management and self-development, project teamwork, and company policies and procedures. The qualification enables learners to specialise in administrative areas such as reception, executive administration, financial literacy, relationship management, legal knowledge, communication, project administration and support, call centre administration, and human resources.
Learnership Content
- Module 1: Business Administration
- Module 2: Business Communication
- Module 3: Second Language Communication
- Module 4: Maths Literacy
- Module 5: Customer Care
- Module 6: Mathematical Literacy
- Module 7: Finance for Office Administrators
- Module 8: Career Orientation
Learnership Prerequisite
- Communication NQF Level 4
- Mathematical Literacy NQF Level 4
Learnership costs include the following:
- Course facilitation by subject expert
- Comprehensive learner guide/workbook/summative and formative assessments
- Assessment and Moderation
- Stationery and writing instruments
- 5* corporate venue, buffet lunch and refreshments
- Secure parking and disabled facilities
- Graduation Ceremony
- Services SETA Certificate
Important
This qualification may be achieved in full or in part through the Recognition of Prior Learning (RPL), based on the defined Exit Level Outcomes and/or individual unit standards. Evidence may be submitted in various forms, including international and/or previous national qualifications, work portfolios, reports, testimonials detailing functions performed, work records, products, or performance records. All evidence will be assessed in accordance with the general principles of assessment and the requirements for integrated assessment.
National Certificate: Business Administration Services NQF Level 4
SAQA ID: 61595 | Credits: 140
Quality Assurer: Services SETA
Application Start Date: 03 August 2026
Application End Date: 30 October 2026
Training Delivery Mode: Blended Learning
Learnership Overview
Business Administration Services Learnership offers an opportunity for employers to sponsor employees, unemployed youth or people living with disabilities in a 12-month programme consisting of a series of workshops. Participants will be guided in compiling Portfolios of Evidence (PoEs) based on their workplace experience. These PoEs will be assessed and moderated, and upon being deemed competent, participants will be awarded a National Qualification.
Learnership Scope
This 12-month learnership programme provides knowledge and skills in record-keeping, interpretation of written and spoken texts, business writing, problem-solving, ethics, cultural awareness, self-management and self-development, project teamwork, and company policies and procedures. The qualification enables learners to specialise in administrative areas such as reception, executive administration, financial literacy, relationship management, legal knowledge, communication, project administration and support, call centre administration, and human resources.
Learnership Content
- Module 1: Business Administration
- Module 2: Business Communication
- Module 3: Second Language Communication
- Module 4: Maths Literacy
- Module 5: Customer Care
- Module 6: Mathematical Literacy
- Module 7: Finance for Office Administrators
- Module 8: Career Orientation
Learnership Prerequisite
- Communication NQF Level 4
- Mathematical Literacy NQF Level 4
Learnership costs include the following:
- Course facilitation by subject expert
- Comprehensive learner guide/workbook/summative and formative assessments
- Assessment and Moderation
- Stationery and writing instruments
- 5* corporate venue, buffet lunch and refreshments
- Secure parking and disabled facilities
- Graduation Ceremony
- Services SETA Certificate
Important
This qualification may be achieved in full or in part through the Recognition of Prior Learning (RPL), based on the defined Exit Level Outcomes and/or individual unit standards. Evidence may be submitted in various forms, including international and/or previous national qualifications, work portfolios, reports, testimonials detailing functions performed, work records, products, or performance records. All evidence will be assessed in accordance with the general principles of assessment and the requirements for integrated assessment.