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PROFESSIONAL SWITCHBOARD RECEPTION & FRONTLINE SKILLS
Synopsis
Receptionists and switchboard staff are very much on the front line. Whether on the phone or face-to-face, they are often the first point of contact for important customers, potential customers, suppliers and business partners. This one-day intense training course focuses on increased work effectiveness through better understanding and application of the key responsibilities involved in the role.

Training Programme Prerequisites

There are no precise requirements for the training programme, as no prior knowledge and experience is required.
Participants seeking to enrol in this course should meet the following requirements:
Proficient English Language and Intermediate Computer Skills.

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Download Brochure

Registration Form

Registration Form
Synopsis
Receptionists and switchboard staff are very much on the front line. Whether on the phone or face-to-face, they are often the first point of contact for important customers, potential customers, suppliers and business partners. This one-day intense training course focuses on increased work effectiveness through better understanding and application of the key responsibilities involved in the role.

Training Programme Prerequisites

There are no precise requirements for the training programme, as no prior knowledge and experience is required.
Participants seeking to enrol in this course should meet the following requirements:
Proficient English Language and Intermediate Computer Skills

Fill In This Form To View

Download Brochure

Registration Form

Registration Form