Synopsis
Topics and Modules Covered Include;
• Introduction to professional email communication
• Rules of thumb
• Formatting your email message
• Grammar perfect
• Be aware of tone
• Punctuation essentials
• Spelling and proofreading
• Cyber-manners
Key Learning Outcomes:
• Develop a heightened awareness of the potential perils of digital communication
• Master effective email structures to achieve clarity and successful communication
• Format messages for readability
• Perfect grammar because it matters
• Apply techniques to turn negative language into positive language and remove emotion from your writing
• Adopt techniques to proof your document for spelling, punctuation and appropriate tone
• Polish your cyber-manners
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Writing Emails for Professional Communication
Topics and Modules Covered Include:
• Introduction to professional email communication
• Rules of thumb
• Formatting your email message
• Grammar perfect
• Be aware of tone
• Punctuation essentials
• Spelling and proofreading
• Cyber-manners
Key Learning Outcomes:
• Develop a heightened awareness of the potential perils of digital communication
• Master effective email structures to achieve clarity and successful communication
• Format messages for readability
• Perfect grammar because it matters
• Apply techniques to turn negative language into positive language and remove emotion from your writing
• Adopt techniques to proof your document for spelling, punctuation and appropriate tone
• Polish your cyber-manners