Why Customer Experience is an integral part at Skills Junction
Skills Junction is a learnership training provider with a stellar reputation for training delivery and customer service excellence. Whether you are a business or learner, we care about your experience and offer a tailored service to meet your needs. Our team of professionals consistently deliver high-quality learnerships in a variety of consumer-focused sectors, supported by a proven and robust national delivery model.
Our full-service turnkey solution entails learning everything there is to know about your business, its culture, and where you want to go. It is how we can take everything off your plate (including things you might not have considered) and form a strategic partnership focused on achieving your vision.
The employer engagement team at Skills Junction is your first point of contact, there to support you and keep the learnership programme running smoothly every step of the way. Working in close collaboration with each client, we combine our learning expertise with the intimate knowledge of your organisation to create outcome-focused solutions. As a reliable training provider and partner our goal is to make your life easier, which includes providing support even when you are not in the room.
At the heart of a learnership is real-world-of-work learning; the first-hand experience that brings a job description to life. Learnerships provide job training from the inside out, from the employer’s perspective, incorporating processes, practices, and values into day-to-day working activities. Learnerships can transform your organisation and strengthen the workplace from the ground up, but the benefits extend to the learner as well.
The learner is given the opportunity to dive headfirst into a career that interests them. They’ll be paid to shadow roles they want to play. They live and breathe an experience that will shape their professional decision-making and career path in the long run. Even better, they’ll feel a sense of loyalty to the company that has enabled them to be the best they can be.
Our learnership programmes serve as a means of inspiring and nurturing talent, as well as directing and influencing the professional paths of employees at all levels. Contact us to embark on your learnership journey.
Skills Junction is a SETA accredited training provider and a Level 1 EME with 100% B-BBEE compliance and 135% procurement recognition.
“Your Development is our Driving Force”